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Privacy Policy

Privacy Policy 
 
Introduction 
This privacy policy sets out how Bene Esse CBD operates regarding the collection, use and disclosure of personal information when you use our service.  Bene Esse CBD is committed to ensuring that your privacy is protected, and we will not use or share your information with anyone except as described in this Privacy Policy.  

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective from the date they are posted on this page. 

We use your personal information to provide and improve the Service.  By using the Service, you agree to the collection and use of information in accordance with this policy.  This privacy policy should be read in conjunction with our Terms & Conditions which are also published on our website https://beneesse.co.uk 

  1. Information Collection 
  2. Information Use 
  3. Controlling Your Personal Information 
  4. Payment Processing 
  5. Security 
  6. Children’s Privacy 
  7. Links To Other Websites 
  8. Mailing Lists 
  9. Google Analytics 
  10. Contact Us 

Information Collection 
While using our Service, we may ask you to provide us with certain personally identifiable information than can be used to contact or identify you. Personally identifiable information (‘Personal Information’) may include, but is not limited to: 
 
• Name(s) and titles 
• Contact information including email address 
• Billing and Shipping Addresses 
• Other information relevant to customer surveys and/or offers 

We also collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computers Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. 

Information Use 
Bene Esse CBD collects personal information when you register with us or place an order for products or services. We will use this information to provide the services requested, and, if you agree, to send you marketing information.  

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 

  • To process and fulfil any orders you place with us 
  • To comply with any legal requirements 
  • Internal record keeping 
  • To improve our products and services, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  • We may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. 
  • We may use the information to customise the website according to your interests. 

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. 

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. 

Controlling Your Personal Information 
You are entitled to view, amend, or delete the personal information that we hold. Please contact our customer services team if you have any data access request at wellbeing@beneesse.co.uk 

You may choose to restrict the collection or use of your personal information in the following ways: 

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes 
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at wellbeing@beneesse.co.uk 

Payment Processing 

We do not store any credit or debit card details, any payments you make to us are handled by our payment providers T1 Payments, Paypal etc. 

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Security 
We are committed to ensuring that your information is secure, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

The Bene Esse CBD Service uses SSL to encrypt all of the communication between our website and your device. 

Children’s Privacy 
Our Service does not address anyone under the age of 18 (“Children”). 

We do not knowingly collect personally identifiable information from children under 18.  If you are a parent or guardian and aware that your child has provided us with Personal Information, please contact us.  If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately. 

Links To Other Websites 
Our Service may contain links to other websites of interest that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.  We strongly advise you to review the Privacy Policy of every website you visit.  We have no control over, and assume not responsibility for the content, privacy policies or practices of any third-party website or service.   

Mailing Lists 
As part of the registration, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses. We use a third-party provider, MailChimp, to deliver our offers or advise you of new products. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our emails. For more information, please refer to MailChimp’s privacy notice. You can unsubscribe from the mailing list at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at wellbeing@beneesse.co.uk 

You can view Mailchimp’s privacy policy  here 

Google Analytics 

Like millions of other websites, we use Google Analytics software to store non-identifiable data about our visitors to help us make better decisions about how we structure the site and present information to you. 

When someone visits https://beneesse.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 
You can view the Google Analytics privacy policy here 

Contact Us 

Bene Esse CBD Limited  
Suite 2A Blackthorn House 
St Pauls Square 
Birmingham 
B3 1RL  

EU Phone Number: 0330 133 2225  
Office Opening Hours 
Monday to Friday 8.30am – 5.30pm   
Email: wellbeing@beneesse.co.uk